Pier Lights
 
Return Policy
Fishing Lights Etc., LLC
2707 Vine. St., Suite #7
Hays, KS  67601

Customer Service Hours
8:30 AM to 5:00 PM  CT
Monday thru Friday

Phone: (785) 621-2646

Email: alumiglo@eaglecom.net

Fishing Lights Etc. takes great pride in the quality of our products. If you are not completely satisfied,
simply return your merchandise within 30 days. Please follow the return process below.

Notice: We can NOT re-sell lights that have been used in anyway, so please be sure and check the light
to your satisfaction before putting it into the water.  We can not accept returns on any items that have
been used in any way.

Proof of Purchase

A proof of purchase is required. Please include a copy of your original receipt, invoice, or packing slip with
your return shipment.

Return Process

1. Call the Fishing Lights Etc. customer service line at 785-621-2646 to request a Return Authorization
Number (RA).  Items returned without an approved RA cannot be accepted and will not be issued a refund
or exchange. Your Fishing Lights Etc. customer service representative will also provide you with the
shipping address for your return.

2. Securely pack merchandise for shipment.  It is suggested that you use new packaging that will help
guarantee the protection of your merchandise during transit.

3. Largely and clearly mark your Return Authorization Number on at least 2 sides of your box.

Important Information

Return Authorization Numbers are valid for 30 days from the date of issue.  Please allow 1 week from
receipt of returned merchandise for exchanges or replacements. For credit card refunds, please allow one
full billing cycle for your credit to appear.

Fishing Lights Etc. highly recommends using a shipping service that offers insurance and a tracking
feature as we cannot be held liable for lost or damaged packages.

Refunds will be made to the original purchaser and are subject to a 10% restocking fee.

If it is deemed that Fishing Lights Etc. is responsible for return shipping, a call-tag will be issued. In all
other cases, the customer is liable for return postage.

Original shipping charges may be deducted from your refund.
8:30 AM to 5:00 PM  CT
Monday thru Friday
AlumiGlo Fishing Lights-Dock Lights- Flounder Lights
785-621-2646
TM
785-621-2646
8:30 AM to 5:00 PM  CT
Monday thru Friday
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Fishing Lights Etc LLC
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785-621-2646
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